Terms of Service and Privacy Policy

 

These Terms of Service (“Terms”) outline your rights and responsibilities as a user of MoneyPools’ services (defined in Section 2.1). The agreement is between you and MoneyPools Inc. (“MoneyPools,” “we,” or “us”). “You” refers to the individual or entity represented in accepting these Terms. If accepting on behalf of an employer or entity, you confirm that you have the legal authority to bind them to these Terms, have read and understood them, and agree on their behalf. If lacking this authority, please refrain from agreeing to these Terms.

1. LEGAL AGREEMENT

1.1 Acceptance of Terms: These Terms are effective upon your first use of our services or when you click “I agree,” whichever comes first. No physical signature is required for these Terms to be binding. Your agreement is indicated by clicking “I agree” during service registration.

1.2 Changes to Services or Terms: We may modify the Services or these Terms, posting updates on our website. Regularly checking for changes is your responsibility. Continuing to use the Services after changes indicates your acceptance.

1.3 International Use: Accessing our Services from certain countries may not be legal, and we do not claim that our Services are appropriate or available everywhere. Access from outside Canada is at your own risk and responsibility.

2. SERVICES

2.1 Description of Services: MoneyPools offers a platform for community-based savings and credit. These Terms govern your use of our services, including all features, functionalities, websites, and related software (collectively, “Services”).

2.2 License Grant: Subject to these Terms, we grant you a limited, non-exclusive, revocable license to use our Services for personal purposes.

2.3 User Representations: By using our Services, you confirm that you are of legal age, have the authority to create binding obligations, and will use the Services as intended in these Terms.

2.4 Prohibited Activities: You must not use our Services unlawfully, to infringe on rights, or for harmful activities as detailed in this section.

3. YOUR ACCOUNT

3.1 Account Creation: To use certain Services, creating a User Account is necessary. You are responsible for the accuracy and security of your account information.

3.2 Account Security: Your account’s security is your responsibility. Promptly report any unauthorized access to us.

3.3 Instructions: We will act on the Instructions provided through your account, assuming they are authentic. You are responsible for all transactions made through these Instructions.

3.4 Account Suspension/Termination: We may suspend or terminate your account for non-compliance with these Terms.

3.5 Dormant Accounts: Inactive accounts may be subject to unclaimed property laws.

3.6 Group Payment Cycle: Participating in a group payment cycle requires commitment until its completion.

4. Alert Messages

4.1 Message Information: We may send Alert Messages electronically, for which you need to provide accurate contact details.

4.2 Mobile Charges: You bear any mobile service fees associated with Alert Messages.

4.3 Access to Messages: You are responsible for securing the Alert Messages you receive.

4.4 Disabling Messages: It’s your responsibility to disable Alert Messages as needed.

5. Payment

5.1 Fees and Terms: Our fee structure and payment terms are available on our website.

5.2 Fee Changes: We reserve the right to modify pricing, and you are deemed to accept new prices by continuing to use the Services after such changes.

5.3 Currency and Taxes: All fees are in Canadian dollars, and you are responsible for applicable taxes.

5.4 Third-Party Payment Providers: Payments are processed through third-party gateways, which may have additional terms.

6. PROPRIETARY RIGHTS

6.1 Our Intellectual Property: We retain all rights to our Services and related technology.

6.2 User Content: You are responsible for any content you contribute to the Services.

6.3 Brand Features: Our trademarks and logos cannot be used without our express permission.

6.4 Feedback: Any feedback you provide can be used by us without obligation.

7. Confidentiality

7.1 Confidential Information: We maintain the confidentiality of non-public information exchanged under these Terms.

7.2 Use of Confidential Information: Confidential information is used solely for fulfilling obligations under these Terms.

7.3 Required Disclosures: We may disclose Confidential Information if required by law.

8. Collecting, use, and disclosure of information

8.1 Personal Information: Your personal information is collected and used as detailed in our Privacy Policy.

8.2 Information Use: We use and disclose collected information for various purposes related to the Services.

8.3 Consent for Use of Information: You confirm necessary consents for us to use and disclose information.

9. TERMINATION

9.1 Suspension or Termination by Us: We may suspend or terminate your use of the Services if you violate these Terms.

9.2 Termination by You: You may cancel your account by contacting us.

10. Disclaimers

10.1 Third-Party Applications: The Services may interact with third-party applications, which are governed by their own terms.

10.2 No Service Warranties: Our Services are provided without warranties of any kind.

10.3 No Professional Advice: We do not provide professional advice through our Services.

10.4 Alert Message Risks: You bear the risk associated with Alert Messages.

11. INDEMNIFICATION; LIMITATION OF LIABILITY

11.1 Your Indemnification Obligations: You agree to indemnify us for losses related to your use of the Services.

11.2 Exclusion of Indirect Damages: We are not liable for indirect damages arising from your use of the Services.

11.3 Limitation of Direct Damages: Our liability is limited to direct damages caused by our gross negligence or willful misconduct.

11.4 Release: We are not liable for issues between users or related to pooled money.

11.5 Remedies for Violations: We may seek legal remedies for unauthorized use of the Services.

12. LINKING AND SOCIAL MEDIA

12.1 Linking to the Website: Guidelines for linking to our website are provided.

12.2 Social Media Use: We are not responsible for your interactions on social media platforms.

13. ANTI-MONEY LAUNDERING

13.1 Compliance with Laws: You warrant that your use of the Services complies with anti-money laundering laws.

13.2 Remedies for Breach: We may report suspicious activities and are indemnified against losses arising from your breach of anti-money laundering laws.

14. GENERAL

14.1 Arbitration: Disputes are subject to arbitration in Toronto, Ontario.

14.2 Governing Law: These Terms are governed by the laws of Alberta Canada.

14.3 Class Action Waiver: You waive any rights to participate in class action lawsuits against us.

14.4 Severability: If any part of these Terms is unenforceable, the rest remains in effect.

14.5 Waiver: Failure to enforce any part of these Terms does not constitute a waiver.

14.6 Entire Agreement: These Terms constitute the entire agreement between you and us regarding the Services.

Privacy Policy

MoneyPools Inc. (“MoneyPools,” “we,” “us,” or “our”) is dedicated to safeguarding your privacy and the confidentiality of your personal information. “Personal information” refers to data about an identifiable individual. This Privacy Policy outlines how we manage personal information through our business operations, including our website, web-based application, Mobile App (collectively, the “Platform”), and any products or services provided via the Platform (collectively, the “Services”).

Your Information and How We Collect It

We gather various types of information based on your interactions with us and the Services we provide. This collection is through your use of our Services, interactions on our Platforms, and dealings with partners. The types of information we collect include:

  • Contact details for communication (e.g., name, email, address, phone number).
  • Authentication and account info for identity verification and account creation.
  • Background and biographical information for risk assessment and compliance.
  • Financial, payment, and transaction data for providing Services and building credit.
  • Interaction records for quality assurance and service improvement.
  • Preferences and online activity for personalized service experience.

By providing personal information about someone else, you confirm you have the authority to do so.

Utilization of Your Information

We use your information primarily to deliver our Services, operate our business, and comply with legal requirements. Specific uses include:

  • Account creation and service provision.
  • Identity verification and relationship management.
  • Fraud prevention and risk management.
  • Service improvement through analytics and research.
  • Compliance with legal and regulatory obligations.
  • Communication regarding your account and our services.

Website Use and Technologies

Our Site employs cookies for functionality and user experience enhancement. You have control over your browser’s cookie settings. We also engage third-party services that collect information through pixels, cookies, and similar technologies.

Sharing Your Information

We do not sell or lease customer information. Information sharing occurs mainly for:

  • Business operations, including with service providers, affiliates, and partners.
  • Protecting our legal interests, including disclosures for legal obligations or fraud prevention.

Your Privacy Choices

Your consent is fundamental to our use of your information. You have the right to withdraw consent, subject to legal and contractual restrictions. Withdrawing consent may affect our ability to provide certain Services. For any consent withdrawal or privacy inquiries, contact us as detailed below.

International Data Transfers

Your information may be shared internationally, subject to laws in those regions, which may require disclosures, including to law enforcement.

Securing Your Information

We take your privacy seriously and implement various security measures. However, complete security cannot be guaranteed. Your cooperation in maintaining account security is also crucial.

Retention of Information

Your information is retained only as necessary for legal, regulatory, or operational purposes, after which it is securely destroyed.

Accessing and Managing Your Information

You have rights to access, correct, or delete your personal information. Requests can be made through our Platform or directly to us.

Changes to Privacy Policy

This Privacy Policy may be updated to reflect changes in legislation, our services, or data processing practices. Any significant changes will be communicated to you.

For inquiries or requests regarding your information, please contact us at info@moneypools.ca

We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Memberships

1. Introduction

These Terms and Conditions (“Terms”) set forth the guidelines for using MoneyPools membership plans and services (“Services”). Your enrollment in any of our membership plans constitutes your agreement to these Terms.

2. Membership Options

MoneyPools offers two primary membership options:

  • Standard Plan ( for individuals)
  • Business Plan   ( for SMBs)

3. Standard Plan Benefits

Members subscribing to the Standard Plan can enjoy:

  • Access to credit score monitoring
  • Participation in one pool 
  • Protection against defaults up to 20,000

4. Business Plan Benefits

Business Plan subscribers receive:

  • All benefits of the Standard Plan
  • Credit building assistance
  • Protection against defaults up to $50,000
  • Eligibility for cash advances, subject to terms

5. Fees and Payment Process

The Standard Plan incurs a monthly fee start at $10. This fee is automatically charged to the member’s linked account.

6. Subscription Management

The Enhanced Plan subscription renews monthly unless canceled. Members can opt out at any time, with the plan expiring at the month’s end.

7. Cash Advances

Eligibility for cash advances under the Standard Plan depends on payment history and other criteria. Not every member may qualify, and MoneyPools reserves the right to assess eligibility.

Failure to repay cash advances disqualifies you from future advances. We may use your credit information in relation to cash advances. No interest is charged on these advances.

8. Updates to Terms

MoneyPools may change these Terms at any time. Significant amendments will be communicated to members.

9. Disclaimer

MoneyPools is not liable for any financial decisions made based on our Services. We recommend seeking professional financial advice for major decisions.

10. Legal Jurisdiction

These Terms are governed by Canadian law. Any legal disputes will be resolved in Alberta, Canada.

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